Instrument Repair & Adjustment Services

EML coordinates the diagnosis, repair, adjustment and return of faulty or out-of-tolerance instruments through pre-approved manufacturers, authorized service centres and specialist repair providers.

What the Service Covers

• Instrument collection and fault documentation
• Initial visual and functional checks
• Selection of a suitable repair provider
• Diagnosis and quotation coordination
• Customer approval before repair
• Repair and adjustment tracking
• Functional verification and recalibration where required
• Review of service documentation
• Return of the instrument to the customer

How It Works

1. Collect and assess the instrument and record the reported fault.
2. Coordinate diagnosis with an approved repair provider.
3. Submit the quotation for customer approval.
4. Track the repair, adjustment and verification process.
5. Return the instrument with available repair and calibration records.

Deliverables

• Repair diagnosis and quotation
• Status updates
• Repair or service report
• Calibration certificate, where applicable
• Return documentation